Disaster recovery myths you can dismiss

October 5th, 2018
Disaster recovery myths you can dismiss

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately. 

Tape backups are the best DR solution
Backup tapes are physical objects that deteriorate over time.

5 ways to capitalize on the latest tech fads

September 1st, 2018
5 ways to capitalize on the latest tech fads

More money with less investment — that’s the dream, right? Counterintuitive as it may seem, flash-in-the-pan tech fads and trends may just be the way to achieve that. With the right tools, you can associate your SMB with popular new technologies.

The pitfalls of business continuity planning

August 17th, 2018
The pitfalls of business continuity planning

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues.

Top 4 benefits of web monitoring

August 1st, 2018
Top 4 benefits of web monitoring

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits.

Improve the value of your business data

July 18th, 2018
Improve the value of your business data

Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use data analysis to increase revenue?

Many businesses shy away from data analytics due to the perceived costs and resources required to get anything of value.

How to minimize risks after a data breach

June 29th, 2018
How to minimize risks after a data breach

Despite efforts to protect your data, some breaches are beyond your control. When an online company with your personal details gets hacked, you have no choice but to manage your risks on your own. These practical tips can help you reduce risks of identity theft and other threats.

What’s new at the 2018 Apple WWDC?

June 20th, 2018
What’s new at the 2018 Apple WWDC?

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here!

A more personal, faster iOS 12

Apple has focused on improving the operating system’s performance so that iPads and iPhones become more responsive and work faster.

Hide & Seek: New IoT malware to watch out for

June 16th, 2018
Hide & Seek: New IoT malware to watch out for

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices.

The dangers of app overload in businesses

June 14th, 2018
The dangers of app overload in businesses

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize.

How AI improves customer service

May 29th, 2018
How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.