Diamond actively recruits and keeps the best ICT brains in the market. Our staff are recognised industry leaders, innovators and all round impressive people who all have great stories to share. We’d like you to meet our Service Desk Team Leader – Anthony Detterer
1. What is your role at Diamond?
I’m the Service Desk Team Leader/Chief Minion Wrangler.
2. What do you like most about working at Diamond?
The thing I love the most about working at Diamond is the people. I’m very fortunate to be working with helpful, talented, skilled, caring and fun individuals – There is never a shortage of people at Diamond to bounce ideas off to help resolve issues or improve services.
3. Why did you choose to enter the field?
I’ve been passionate about technology since I was a child, my first IT role was on a Dialup ISP Helpdesk; I’ve worked in IT in some form or another ever since.
4. If you could meet anyone, living or dead who would you choose?
Louis Theroux – I love his documentaries; he touches on fringe subjects that people don’t talk about or could potentially make people uncomfortable to talk about. I believe opening communication paths between different groups of people is a real positive move towards equality and acceptance.
5. People would be surprised to know…
I’ve known the Diamond ICT Manager Phillip Good for about 11 years, I started working with him when I was 19. He is a genuine, friendly and helpful guy so when I had to pick up a new car in Sydney he was kind enough to help, although there is only 10 odd years’ difference between us the car dealer had assumed that Phillip Good was my father.
I’ve rewarded his kindness by recounting this story to pretty much everyone who knows us both for the past ten years:)